Straight answers.

Elite is S$29.50 per month for the full platform — appointments, billing & POS, CRM, staff, inventory, reports and your own WhatsApp Business number. Premium is S$39.50 per month and adds the complete Ezzy OS AI team (50% launch pricing for salons joining in September 2026). There is a one-time S$24.50 setup, in which your Relationship Manager sets up your services, prices, staff and stock for you.

Ezzy OS is the AI operating system inside EaseSeat. It includes EzzyAssistant (ask your business anything on WhatsApp), EzzyChat (answers your customers and books them in seconds), EzzyTalk (billing by voice, rolling out) and 16 Smart Analytics modules. You buy EaseSeat; Ezzy OS is why.

Yes. EzzyAssistant is a private WhatsApp number connected to your salon. Ask "how much did we do today?" or "who was our top customer last week?" — in English, Tamil, Malay or Mandarin — and it answers in seconds with figures verified against your real records.

Four: English, Tamil, Malay and Mandarin Chinese, for you and for your customers. It mirrors the script it is written in — Tamil script gets Tamil script back, romanised Tamil gets romanised Tamil back, Chinese characters get Chinese characters back.

Four ways. First, EaseSeat includes an AI receptionist: EzzyChat answers your customers on WhatsApp in English, Tamil, Malay and Mandarin and books them 24/7 — checking your real calendar and prices — without your staff touching a phone. Second, you don't have to log in either — your business answers you on WhatsApp. Third, the price is public and flat (from S$29.50/month, unlimited staff, no per-staff fees and no commission on your bookings) — unlike per-team-member pricing. Fourth, every account gets a named Relationship Manager on WhatsApp — a real person, not a ticket queue.

Yes — EzzyChat is an AI receptionist that works where your customers actually message: WhatsApp. It answers questions about services, prices and timings in 4 languages, checks real availability against your calendar, and books the appointment inside the same conversation, 24 hours a day. Every price and time it states is verified against your records before the message is sent.

Every figure the AI states is checked against your database records before the message is sent. If a number cannot be proven, the message does not go out — you get an honest "I could not find that" instead of a guess.

No. Customers simply message your salon's WhatsApp number and EzzyChat answers them — prices, timings, availability — and books the appointment in the same conversation. There is also an optional customer app on iOS and Android for those who want it.

A named person assigned to your account, reachable on WhatsApp. Your RM sets up your salon on EaseSeat, trains your team in your language, checks in regularly and answers when you message. No ticket numbers, no help centre.

Yes. Every number — revenue, staff, stock, customers — is available per branch or combined across all of them. Ask EzzyAssistant one question and it answers across every branch you own, with the same customer recognised across locations.

Yes. We are ISO 9001 certified and an official Meta Tech Provider. Your data is encrypted in transit and at rest, hosted on AWS, and access is role-based — a stylist sees their schedule, not your revenue. Your customer list is yours; we never sell or share it.

Most salons are running within the same week. Your Relationship Manager does the setup — services, prices, staff, stock — and trains your team, so you never start from an empty screen.

EzzyTalk lets your staff bill by speaking — "haircut, beard trim, and global colour" — and the bill builds itself, in English, Tamil, Malay and Mandarin. It is currently rolling out to Premium salons; book a demo to see it live.

Yes. Launch pricing for salons that join in September 2026 — 50% off every plan and the one-time setup. Your price stays fixed for your first year. It is a genuine launch offer for our first Singapore salons, not a permanent discount.

Yes. EaseSeat gives your salon its own WhatsApp Business number through Meta's official onboarding, with campaigns, broadcasts, birthday messages and reminders. Meta's messaging charges are billed to you at Meta's standard rates — we never mark them up.