EaseSeat

FAQ

Straight answers.

What is the price of EaseSeat salon software?

Elite is ₹849 per month for the full platform — appointments, billing & POS, CRM, staff, inventory, reports and your own WhatsApp Business number. Premium is ₹1,149 per month and adds the complete Ezzy OS AI team. There is a one-time ₹229 setup, in which your Relationship Manager sets up your services, prices, staff and stock for you. Prices exclude GST.

What is Ezzy OS?

Ezzy OS is the AI operating system inside EaseSeat. It includes EzzyAssistant (ask your business anything on WhatsApp), EzzyChat (answers your customers and books them in seconds), EzzyTalk (billing by voice, rolling out) and 16 Smart Analytics modules. You buy EaseSeat; Ezzy OS is why.

Can I really ask my salon's revenue on WhatsApp?

Yes. EzzyAssistant is a private WhatsApp number connected to your salon. Ask "aaj kitna collection hua?" or "last week top customer kaun?" — in any of 12 Indian languages, in native script or English letters — and it answers in seconds with figures verified against your real records.

Which languages does EaseSeat's AI support?

Twelve: Hindi, Bengali, Tamil, Telugu, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Odia, Assamese and English. It also mirrors the script you type in — Hinglish gets Hinglish back, Bengali script gets Bengali script back.

How is EaseSeat different from Zenoti, Fresha or other salon software?

Three ways. First, you don't have to log in — your business answers you on WhatsApp. Second, it is built for India: 12 languages, GST, UPI-first payments and pricing that is public (from ₹849/month). Third, every account gets a named Relationship Manager on WhatsApp — a real person, not a ticket queue.

Can the AI make mistakes with my numbers?

Every figure the AI states is checked against your database records before the message is sent. If a number cannot be proven, the message does not go out — you get an honest "I could not find that" instead of a guess. It is the only salon AI built with that guarantee.

Do my customers need to download an app?

No. Customers simply message your salon's WhatsApp number and EzzyChat answers them — prices, timings, availability — and books the appointment in the same conversation. There is also an optional customer app on iOS and Android for those who want it.

What is a Relationship Manager (RM)?

A named person assigned to your account, reachable on WhatsApp. Your RM sets up your salon on EaseSeat, trains your team in your language, checks in regularly and answers when you message. No ticket numbers, no help centre.

Does EaseSeat work for multiple branches?

Yes. Every number — revenue, staff, stock, customers — is available per branch or combined across all of them. Ask EzzyAssistant one question and it answers across every branch you own, with the same customer recognised across locations.

Is my salon's data safe?

Yes. We are ISO 9001 certified and an official Meta Business Partner. Your data is encrypted in transit and at rest, hosted on AWS in India, and access is role-based — a stylist sees their schedule, not your revenue. Your customer list is yours; we never sell or share it.

How long does it take to get started?

Most salons are running within the same week. Your Relationship Manager does the setup — services, prices, staff, stock — and trains your team, so you never start from an empty screen.

What is EzzyTalk voice billing?

EzzyTalk lets your staff bill by speaking — "haircut, beard trim, aur global colour" — and the bill builds itself, in 12 Indian languages. It is currently rolling out to Premium salons; book a demo to see it live.

Does EaseSeat handle GST?

Yes — GST on every invoice, GST reports for filing, and ITR-ready figures. You can also ask EzzyAssistant your GST collected for any date range on WhatsApp.

Can I send WhatsApp offers to my customers?

Yes. EaseSeat gives your salon its own WhatsApp Business number through Meta's official onboarding, with campaigns, broadcasts, birthday messages and reminders. Meta's messaging charges are billed to you at Meta's standard rates — we never mark them up.

Ready to stop finding out at midnight?

Book a free demo. We will show you your own numbers, in your own language, in 20 minutes.